LifeLong Medical Care has an exciting opportunity for a Senior Program Manager to join our team in Richmond, California, at our Jenkins Family Medicine Residency Program! Working together with the Program Director, the Sr. Program Manager is responsible for the strategic leadership, oversight and continuous quality improvement of the Family Medicine Residency Program. The Sr. Program Manager oversees the program administrative team and ensures program compliance with Accreditation Council for Graduate Medical Education (ACGME), American Board of Family Medicine (ABFM), California Medical Board, California Osteopathic Board, funders, external training sites, and organizational standards.

This is a full time, exempt, benefit eligible position. 

LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. 

Benefits

Compensation: $95k - $102k/year. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.

Program Leadership and Administration

• With the Program Director, Associate Program Director(s) and Core Faculty, design, implement and manage all aspects of the LifeLong Medical Care Residency Program
• Lead the administrative team to support the operations of the program
• Supervise and evaluate the Program Manager for the Family Medicine Residency Program
• Develop and implement the strategic and operational plan for the academic year in collaboration with Program Leadership and Faculty members
• Act as a liaison between external training sites and the Teaching Health Center

Accreditation and Compliance

• Ensure and maintain program accreditation and compliance standards for ACGME and ABFM
• Maintain compliant program, faculty and trainee files; Develop and implement mechanisms to ensure resident files are compliant, up to date and complete
• Ensure that all faculty and trainees are in possession of valid credentials
• Lead the administrative preparation and participation for ACGME site visits and/or special reviews
• Provide support for all required committees
• Ensure program compliance with all policies and procedures and lead updates as necessary

Financial and Resource Management

• Actively monitor, analyze, and synthesize financial data to develop and track the annual program budget and expenses
• Implement and manage software and residency management tools

Committee and Event Management

• Oversee and support the development of goals for all ACGME required committees
• Design, plan and execute recruitment related activities from application to selection
• Design, plan and execute residency related events including recruitment, interview, orientation, graduation and other medical education/residency program activities

Resident Support and Development

• Oversee resident licensing from application to issue
• Manage the Family Medicine trainee examinations, including registration and proctoring

Grant Writing and Reporting

• Provide writing and editorial assistance in the preparation of grants, manuscripts and other study related reports in collaboration with the other departments

Quality Improvement and Patient Safety

• Work with external training sites to monitor and improve patient safety and incident reporting

• +5 years experience in graduate medical education leadership
• +5 years experience in Graduate Medical Education (GME) accreditation knowledge, including ACGME requirements and processes
• Demonstrated experience in curriculum development and implementation
• Strong financial management skills, including budget development and oversight
• Excellent interpersonal and communication skills for effective collaboration with faculty, residents, and administrators
• Experience with GME program evaluation and continuous quality improvement
• Demonstrated leadership and administrative abilities
• Demonstrated experience in grant writing and reporting including maintaining compliance with funding agency requirements, and effectively communicating program outcomes to stakeholders
• Experience in medical student, resident, and fellow evaluation and assessment
• Familiarity with relevant regulatory bodies (ACGME, ABFM, MBC/OMBC) and compliance requirements
• Proficiency with educational technology and learning management systems
• Strong organizational skills and attention to detail
• Ability to manage multiple programs and priorities simultaneously

Job Requirements and Preferences         

• Bachelor's degree required; master's degree in health administration, public health or relevant field preferred.
• 5+ years’ experience with Graduate Medical Education and relevant databases and software preferred.
• 5+ years’ experience or administrative or management experience in healthcare or education administration is required. Project management and multi-stakeholder collaboration experienced required.
• Demonstrated experience in working in partnerships, program management and reporting.