LifeLong Medical Care has an exciting opportunity for an experienced Registered Nurse III - HIV Case Manager to join our multidisciplinary team to provide patient care at our Alameda Health Centers. The ideal candidate must have a commitment to providing high quality primary care for complex patients, dedicated to building a collaborative team model of care, an ability to work independently and an understanding of trauma informed care. Professional and empathetic communication is a key component of the position.

Under the general supervision of the Center Director or Nurse Supervisor the Registered Nurse III - HIV Case Manager is responsible for independently providing patient triage in person and telephonically. The Registered Nurse III - HIV Case Manager will demonstrate that they are capable and competent in providing patient care, case management of complex patient needs and providing support for the providers, health centers, support staff and other site or program-based RNs. The Registered Nurse III will provide individualized case management, conduct patient triage, provide direct patient care, respond to patients concerns, provide education and consultation, review symptoms, provide vaccination counseling and education, review lab results, participating in the ongoing education of support staff and collaborating with medical providers to ensure optimal health of our patient populations.

We offer ongoing education and collaboration with medical and behavioral health providers to ensure optimal health outcomes for our patient populations. If you are looking for an exciting and fulfilling career in a supportive and innovative work environment, this is the perfect opportunity for you.

This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.

About us:

As a Federally Qualified Health Center in Northern California with over 45 years of dedicated service to the community, LifeLong serves over 66,000 patients in the East Bay Area's socio-economically underserved regions. We provide medical, dental, behavioral health, and school-based services at more than 15 primary care sites across Oakland, Berkeley, and West Contra Costa County. From opening a residential respite program for homeless persons discharged from the hospital to offering free testing to the community, we are innovative and responsive to our times' social and medical needs. We provide an inclusive workplace that promotes and values diversity and with which our patients can identify. To this end, we seek candidates who reflect the diversity of the East Bay communities we serve.

Benefits:

Compensation: $56.00 - $65.00 per hour, depending on years licensed. Excellent benefits, including medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan, and commuter benefits. 

• Ability to work independently with high needs and high acuity patients.
• · Will act as a preceptor for less experienced nurses, ensuring that they are competent and capable of providing care and performing nursing tasks.
• · Ability to make quick decisions, multitask and handle stressful situations.
• · Possess strong written and verbal communication skills; ability to work as part of a team.
• · Has strong interpersonal skills, leads and provides patient care with compassion and empathy.
• · Trains, supervises, and evaluates the performance of assigned personnel, monitors staff for compliance with departmental policies, procedures, and regulatory requirements and compliance.
• · Provides direct professional nursing care to assigned patients.
• · Records patients medical histories, performs various diagnostic tests per provider or standing orders, administers medications, and develops patient care plans in conjunction with the primary care team.
• · Conducts co-visits and assists providers during examinations and procedures, operating and monitoring medical equipment as needed.
• · Participate in the coordinated care for patients seeking care via telephone and MyChart messages.
• · Follow up with patients and ensure communication with the primary care team.
• · Promotes independence by teaching patients and families to understand medical conditions, medications and self-care skills.
• · Coordinates with Care Transitions team for all hospitalized patients to ensures timely follow up and return to primary care.
• · Uses clinician-approved standardized procedures to order labs and preventive screenings, and to refill routine medications.
• · Coordinates care closely with other team members to identify patient self-care goals and to assure that medical and psychosocial needs are met.
• · Acts as a resource for support staff.
• · Facilitates follow up care as needed.
• · Maintains absolute confidentiality of work-related issues, patient records, personnel records and County information; complies with the confidentiality standards of the Privacy Act of 1974, {U.S.C. § 552A} as amended, and HIPAA policies and procedures.

Qualifications

· Current, unencumbered license to practice as a Registered Nurse in California.

· Ability to effectively coordinate care with triage assistants and other support staff, encourage and nurture development and growth, to build a strong and productive team.

· Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.

· Ability to effectively present information to other team members.

· Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.

· Work in a team-oriented environment with several professionals with different work styles and support needs.

· Excellent interpersonal, verbal, and written skills.

· Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and empathetic staff.

Job Requirements

· Associate or bachelor's degree in nursing.

· Current and valid California Registered Nurse license.

· Current BLS/CPR Certification.

· Proficient in Microsoft office suite.

· Electronic health records, EPIC preferred.

Preferred

· Bilingual in Spanish.

· California Public Health Nurse certification.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, and sit; use hands to finger, handle, or feel and reach with hands and arms; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. The employee frequently works with a video display terminal for prolonged periods; vision abilities include close vision and ability to adjust focus.

While performing the duties of this job, the employee regularly works in inside environmental conditions. The employee may be required to attend evening meetings, travel and work evenings or weekends. The noise level is usually quiet to moderate. Individual is subject to frequent interruptions.