Looking to lead and make a difference in the vibrant communities of Alameda and Contra Costa Counties? LifeLong Medical Care is seeking a Regional Director of Specialty Services who will provide clinical oversight and leadership for one or more of our health centers.

The Medical Director (Specialty Services) provides leadership and clinical oversight for a designated specialty service area provided by providers at LifeLong Medical Care. Clinical oversight includes service planning, objective setting, system development, staffing, quality assurance activity, budget, and personnel issues in direct collaboration with the Vice President(s) of Clinical Operations and Center Director(s). LifeLong uses team-based care to provide the most efficient and effective care to our patients. This position functions as a critical member of the care team, ensuring team communication, quality care, and patient satisfaction. Responsible for providing high quality primary care, building collaborative teams, and working with underserved populations. Primary Care Physician, Nurse Practitioner or Physician Assistant with management experience and a passion for developing and participating in a team model of care for a complex population.

We seek a Primary Care Physician, Nurse Practitioner, or Physician Assistant with administrative experience, a passion for developing and participating in a team model of care for underserved populations, and a commitment to providing high-quality primary care. With a focus on building collaborative teams, this role requires a strong commitment to patient-centered care and improving the health and well-being of our patients.

As the Regional Medical Director for our multiple Prenatal Health Centers  you will be joining a community that is diverse, dynamic, and rich in culture and history. This is an opportunity to lead and make a significant impact on the health and well-being of our patients while immersing yourself in the unique culture of Alameda & Contra Costa Counties.

If you are a highly motivated individual who desires to serve the community and lead a team in providing exceptional care, we encourage you to apply for this position.

About us:

As a Federally Qualified Health Center in Northern California with over 45 years of dedicated service to the community, LifeLong serves over 66,000 patients in the East Bay Area's socio-economically underserved regions. We provide medical, dental, behavioral health, and school-based services at more than 15 primary care sites across Oakland, Berkeley, and West Contra Costa County. From opening a residential respite program for homeless persons discharged from hospitals to offering free COVID testing to the community, we are innovative and responsive to our times' social and medical needs. We provide an inclusive workplace that promotes and values diversity and with which our patients can identify. To this end, we seek candidates who reflect the diversity of the East Bay communities we serve.

Benefits:

Compensation: $142,000-$163,000 for NP/PA, depending on years since licensed, $197,000-$218,000 for MD/DO depending on when finished with residency, annual stipend, a sign-on bonus, and excellent benefits: medical, dental, vision, Flexible Spending Accounts, dependent and domestic partner coverage, 403(b) retirement savings plan, loan repayment programs, and commuter benefits. LifeLong qualifies for federal and state loan repayment programs (HPSA score is 21). Acceptance rates may vary year to year based on funding levels and the number of applicants.

The position’s duties will include a mix of clinical and supervisory leadership related responsibilities, including:

• Hold a leadership role with a focus on clinical mentorship and oversight, with or without formal direct reports.
• Supervise, recruit, hire, train, and evaluate all physicians and advanced practice providers (NPs, PAs, CNMs) on site/service line.
• Actively participate in provider recruitment, retention, onboarding, and mentorship.
• Provide direct patient care in a diverse, fast-paced health center, which may include working with students, residents and/or fellows.
• Collaborate with medical leadership and participate in team building and clinical training activities.
• Serve as authorizing clinician for licenses, contracts, grants, and agreements requiring clinician approval.
• Provide consultation and clinical oversight for unusual or complex medical cases.
• Deliver medical practice and clinical guideline updates to provider staff.
• Conduct regular chart reviews, peer observations, and performance evaluations to ensure clinicians meet clinical, cultural, and organizational standards.
• Provide input on coaching, performance improvement plans (PIPs), and corrective actions.
• Respond to clinically related grievances and complaints.
• Review and monitor Epic dashboard metrics, including quality measures, open charts, and panel management.
• Ensure compliance with clinical, quality, and safety protocols through continuous monitoring of workflows and evidence-based standards of care.
• Engage in quality and safety initiatives, including risk reviews, near-miss prevention, sentinel event reviews, and incident report response.
• Participate in cross-functional training and meetings with providers, registered nurses, and medical assistants.
• Support achievement of safety, quality, and productivity benchmarks.

• Ability to effectively coordinate care with staff, encourage and nurture their development and growth, and to build a strong and productive team.
• Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins.
• Ability to provide leadership in a team-oriented environment with a number of professionals with different work styles and support needs.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to effectively supervise staff and encourage professional development to build a strong and productive team.
• Strong organizational, administrative, and problem-solving skills, and ability to be flexible and adaptive to change.
• Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
• Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident, and sensitive staff.
• Make appropriate use of knowledge/ expertise/ connections of other staff.
• Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.

Job Requirements

• Individual must be a board eligible or board-certified physician, nurse practitioner or physician assistant possessing a current CA Medical Licensure and BLS certification.
• Demonstrated ability and sensitivity to providing health services to vulnerable persons in outpatient primary care.
• Familiarity with electronic health records, Epic preferred.
• Proficient in Microsoft Office Suites
• Prior management experience preferred.