The Director of Organizational Compliance is responsible for overseeing and ensuring LifeLong Medical Care’s adherence to all regulatory, ethical, and operational standards across the organization. This role focuses on developing, implementing, and maintaining comprehensive compliance programs that safeguard the organization’s integrity while aligning with its mission and values. Reporting to the Chief of Staff & Chief Administrative Officer, the Director of Organizational Compliance partners with leadership and departments across the organization to identify risks, develop policies, and implement compliance strategies that align with LifeLong’s mission, values, and strategic goals.

This is a full time, exempt, benefit eligible, on-site position in Berkeley.

LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. LifeLong Medical Care is an equal opportunity employer. We strongly encourage applications from women, people of color, and bilingual and bicultural individuals and members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition, or any other protected classification.

Benefits

Compensation: $145k - $155k/year. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.

COVID-19 Vaccine Policy

In accordance with LifeLong Medical Care's commitment to provide and maintain a workplace that is free of known hazards, we have adopted a Mandatory COVID-19 Vaccine Policy to safeguard the health of our employees and their families; our patients and visitors; and the community at large from infectious diseases, that vaccinations may reduce. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Order of the California State Public Health Officer. Unless a reasonable medical or religious accommodation is approved, all employees must receive COVID-19 vaccinations.

The Director ensures LifeLong Medical Care’s operational practices meet the highest standards of governance, accountability, and integrity. By fostering a culture of transparency and ethical excellence, this position helps safeguard the organization’s mission, values, and commitment to serving its community. This role ensures alignment with Board of Directors (BOD) bylaws, data privacy regulations, grant compliance requirements, vendor agreements, whistleblower policies, and employee standards.

Governance and Bylaws Compliance 

• Partner with the CEO and Chief of Staff to provide regular updates to the Board on compliance related matters and ensure alignment with organizational goals.
• Ensure adherence to BOD bylaws, policies, and governance structures, providing updates and recommendations to align with legal and operational requirements.
• Facilitate the development and implementation of governance frameworks to meet evolving organizational needs.
• Support the preparation of BOD materials and documentation to meet compliance standards.

Data Privacy and Security 

• Develop and oversee organizational policies and procedures to ensure compliance with data privacy regulations, such as HIPAA and other applicable standards.
• Monitor adherence to state and federal data privacy laws, ensuring the protection of organizational data, conducting regular audits to evaluate data privacy practices and recommend improvements.
• Collaborate with IT and other stakeholders to mitigate data related risks and respond to potential breaches or vulnerabilities.

Grant Compliance 

• Oversee compliance with grant requirements, ensuring alignment with funding agency expectations and reporting obligations.
• Implement tracking and monitoring systems to ensure that grant funded programs meet operational, financial, and compliance standards.
• Partner to ensure documentation and reporting alignment with contract stipulations and deadlines.
• Provide training and guidance to staff on compliance requirements and documentation standards.

Employee Standards and Mandates 

• Ensure organization wide adherence to employee standards, including mandatory training, certifications, and adherence to workplace policies.
• Develop and implement systems to track and report state and federal compliance mandates.
• Partner with human resources, legal and other relevant parties to investigate and address whistleblower claims, ensuring fair and thorough resolution processes.
• Partner with HR and leadership to develop and implement policies that reinforce ethical and professional behavior.
• Develop training programs to educate staff on ethical standards and reporting mechanisms.

Vendor Compliance 

• Develop and maintain vendor compliance protocols, including contract review and adherence to organizational standards.
• Ensure third-party agreements align with organizational policies and legal standards.
• Monitor vendor performance and ensure compliance with contractual obligations, including ethical practices and regulatory requirements.
• Conduct periodic evaluations of vendor relationships and maintain accurate records for audits and reporting purposes.

• Strategic Thinking: Ability to identify compliance risks and implement proactive solutions.
• Attention to Detail: Skilled in managing complex regulations and ensuring organizational adherence.
• Leadership and Integrity: Committed to upholding ethical standards and fostering a culture of accountability, building and leading cross functional teams to support compliance initiatives.
• Communication: Adept at conveying complex compliance matters to diverse audiences, including leadership, staff, and external stakeholders.
• Proactive Problem-solving: Ability to anticipate compliance challenges and implement preventative measures.

Education & Experience 

• Bachelor’s degree in business administration, law, or a related field; advanced degree or compliance certification (e.g., CCEP, CHC) preferred.
• Minimum of 7 years of experience in compliance, legal, or risk management roles, preferably within a healthcare or nonprofit environment.
• Demonstrated knowledge of regulatory frameworks (HIPPAA, GDRP, etc.), data privacy standards, grant compliance, and corporate governance.
• Excellent analytical, problem-solving, communication, and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
• Proven ability to develop and implement effective compliance programs and risk management strategies.