LifeLong Medical Care

  • Compliance Training Specialist

    Job Locations US-CA-Berkeley
    Posted Date 1 month ago(12/17/2018 8:43 PM)
  • Overview

    LifeLong Medical Care is looking for a Compliance Training Specialist in West Berkeley. The Compliance Training Specialist is responsible for ensuring that LifeLong complies with regulations and laws that apply to our organization by planning, coordinating and facilitating compliance training programs and materials. The Compliance Training Specialist is also responsible for managing the training tracking software program (HealthStream) and providing technical support and documentation as needed and requested. 


    This is a non-exempt, benefit eligible role, working either part time OR full time. Please provide a cover letter when applying and also indicate how many hours/week you are available to work.



    LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have 16 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. LifeLong Medical Care is an Equal Opportunity Employer.



    We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.


    • Plan and create programs that will develop awareness and understanding of compliance issues.
    • Assess and decide whether to train individuals through our software platform (HealthStream), on a one-on-one basis, or conduct group sessions using her/his own presentations or materials.
    • Stay current and aware of upcoming changes in legislation so that she/he can plan programs to update staff on the latest requirements.
    • Explain regulations and LifeLong compliance polices to staff as needed. Communicate the risks and consequences of noncompliance.
    • Develop feedback mechanisms to ensure that employees understand the training content and can put the instruction into practice.
    • Develop training aids to give to employees to reinforce the messages from the training courses.
    • Maintain comprehensive records of training for individuals or departments and regularly provide reports to the Compliance Director.
    • Submit training records to regulators as part of an audit to demonstrate compliance.
    • Utilize training records for planning future programs to cover changes in legislation or compliance problems.
    • Maintain and understanding of LifeLong general compliance requirements and stay aware of the specific responsibilities of individual employees or departments.
    • Support non-compliance training programs by providing coordination assistance as requested or needed.
    • Perform other duties and projects as needed or assigned by the Human Resources Director or by the Compliance Director.


    • Good presentation, interpersonal, verbal, and written communication skills with the ability to handle sensitive issues in a confidential, positive, and professional manner.
    • Good understanding of the laws and regulations that apply to Health Centers / LifeLong.
    • Strong organizational, planning, administrative, multi-tasking, prioritization, and problem-solving skills.
    • Ability to work under pressure in a positive professional manner and to be flexible and adaptive to change while still providing superior customer service.
    • Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
    • Work in a team-oriented environment with a number of professionals with different work styles and support needs.
    • Conduct oneself in internal and external settings in a way that reflects positively on LifeLong as an organization of professional, confident, and sensitive staff.
    • Ability to see how one’s work intersects with that of other departments of LifeLong and that of other partner organizations.
    • Ability to organize and prioritize tasks with little to no oversight.
    • Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic, and cultural origins.
    • Make appropriate use of knowledge/expertise/connections of other staff.


    Job Requirements          

    • Bachelor’s degree
    • One to two years of experience providing compliance training in a Health Care environment
    • Proficient in MS Office.
    • Strong customer service approach to problem solving and conflict resolution.


    Job Preferences              

    • Experience with diverse employee populations and multi-location organizations a plus.
    • Community Health or Non-profit experience.
    • Holds or aspire to hold a certification by the Compliance Certification Board or the International Association of Risk and Compliance Professionals.


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