LifeLong Medical Care

  • Community Health Worker - Care Neighborhood

    Job Locations US-CA-Berkeley
    Posted Date 4 months ago(8/13/2018 2:36 AM)
  • Overview

    Come join a dynamic care team at LifeLong Medical Care. We are looking for a Community Health Worker for the Care Neighborhood program. This is a grant funded, full time, benefited position at one of our sites in West Berkeley. Care Neighborhood is an innovative program to support and empower identified high risk-high needs patients to improve their health outcomes. The CHW works collaboratively with a multidisciplinary team (RN, MD, MSW, LCSW) to support patients and address social determinants impacting their health.  Activities include outreach and engagement, development of the care plan, linkage of the patient with resources (food, housing, transport, financial) as well as linking the patient with care within the clinic. The CHW provides services in a variety of including the primary care clinic, other medical offices, hospitals and patients’ homes. Must be bilingual English/Spanish.


    This position functions in partnership with Community Health Center Network (CHCN) in San Leandro.  There will be a period of orientation with the central team at CHCN; after that the CHW will be based out of our LifeLong clinic site with weekly meeting time at CHCN. 


    LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have 16 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.


    LifeLong is an Equal Opportunity Employer.



    We offer competitive salaries and excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. 


    • Advocates for patients and helps them achieve their best health.
    • Functions as a trusted member of the community.
    • Conducts outreach and enrollment assessments.
    • Meets with patients in various settings – medical office, specialists, hospitals and patients’ homes.
    • Creates a patient driven care plan and connects patients to resources to meet these needs.
    • Communicates with patients, documents clearly in the medical record and interfaces with medical providers to advocate for the patient.
    • Serves as a liaison between the community and health and social services.
    • Interfaces well with clinic staff, community and Care Neighborhood team.
    • Responsible for data collection, entry and generation of reports.
    • Builds and maintains appropriate relationships on behalf of CHCN and LifeLong Medical Care.
    • Other duties as assigned by supervisor.


    • Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude.
    • Ability to prioritize tasks, work under pressure and complete assignment in a timely manner.
    • Ability to effectively present information to others, including other employees, community partners and vendors.
    • Ability to seek direction/approval from on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
    • Function well in a team-oriented environment with a number of professionals with different work styles and support needs.
    • Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
    • Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
    • Ability to see how one’s work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations.
    • Make appropriate use of knowledge/ expertise/ connections of other staff.
    • Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.
    • Commitment to working directly with low-income persons from diverse backgrounds, in a helpful, supportive manner.


    Job Requirements

    • High School diploma or GED.
    • At least two (2) years of progressively responsible work experience in a community-based health care or social service capacity.
    • Must be bilingual English/Spanish.
    • Previous work providing services to persons who are disabled, homeless, substance users, and/or psychologically impaired.
    • Proficient in Microsoft office word with ability to manage databases.
    • Access to reliable transportation with current license and insurance.


    Job Preferences              

    • Bachelor’s Degree in Social Work, Health or Human Services field.
    • Knowledge of East Bay health and social service resources.


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