LifeLong Medical Care

Program Director

2 weeks ago(1/9/2018 5:02 PM)
# of Openings


LifeLong Medical Care is looking for a Program Director for our Adult Day Health Center in Marin. This is a full time, salaried, benefited position. The Program Director is responsible for program operations, quality, human resources, compliance, and financial management at LifeLong Marin Community Based Adult Services (CBAS). S/he is a member of the CBAS multi-disciplinary team and the LifeLong Medical Care Leadership Team.


LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have 16 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. LifeLong Medical Care is an Equal Opportunity Employer.

We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.


Program Operations:


  • Develops, coordinates and implements Marin CBAS’s day-to-day operations and supervises all departments (nursing, therapy, social work, activities, transportation, food service and admin/front desk)
  • Ensures that services are adequate and appropriate; continually evaluates the participants' changing needs and makes necessary program adjustments.
  • Recruits, hires, orients, develops, supervises, evaluates and terminates staff and contractors.
  • Ensures compliance with participants’ plan of care.
  • Provides support to participants and family caregivers, including family education and training.
  • Approves timesheets and maintains personnel or contract records.          


Administration, Compliance & Budget


  • Develops the annual CBAS budget within the framework of LifeLong’s financial systems. Develops program activities within budget parameters, managing income and expenses to ensure both program quality and the financial health of the CBAS.
  • Ensures compliance with LifeLong policies and all relevant regulations, including Title 22, Medi-Cal, HCBS setting requirements, the local health department, etc.
  • Maintains records for and completes all necessary reporting to county & state agencies, Medi-Cal, the Veteran’s Administration, other public or private funding sources, and LifeLong administration. Responsible for CDA and DPH site visits.
  • Monitors changes in MediCal and other state requirements and recommends changes to LifeLong policies to comply. Develops and updates CBAS Policy & Procedure manual. Informs staff, participants and caregivers about CBAS policies.
  • Participates in long-term program planning; recommends timelines and resources needed to achieve strategic goals.


Community Relations and Coordination, Outreach and Marketing


  • Functions as a liaison to other community organizations. Actively engages program volunteers, committee members, board members, partnering organizations, and funders to build community support.
  • Assists with marketing and outreach efforts, including community presentations and educational events.
  • Other duties as assigned.



  • Commitment to the provision of health and social services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins.
  • Skilled and enthusiastic in engaging community residents, civic organizations, businesses, government and non-profit agencies, and other stakeholders to create interest in the mission, encourage enrollment, and develop partnerships and sponsorship opportunities.
  • Strong ability to work independently and make sound judgments within established guidelines; understand and apply oral and written instructions; establish and maintain effective working relations with staff, clinical providers, community partners and external agencies or organizations.
  • Ability to effectively supervise staff, encourage and nurture development and growth, to build a strong and productive team.
  • Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
  • Strong analytical skills and the ability to gather and use data to support prioritization and decision-making.
  • Ability to effectively present information to others, including other employees, community partners and vendors.
  • Ability to work with individuals and organizations at the local level to build support.
  • Work in a team-oriented environment with a number of professionals with different work styles and support needs.
  • Excellent interpersonal, verbal, and written skills.
  • Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
  • Ability to see how one’s work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations.
  • Make appropriate use of knowledge/ expertise/ connections of other staff.
  • Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.


Job Requirements     


  • Bachelor's Degree in the field of nursing; social work; physical, occupational, recreational or speech therapy; psychology; or gerontology related field or equivalent combination of education and/or experience.
  • Four years of experience managing and directing programs.
  • Knowledgeable of the physical, mental, and social needs of the elderly and adults with disabilities, as well as relevant government and state regulations.
  • Experience in strategic planning and budgeting.
  • Three years of supervisory experience.
  • Proficient in Microsoft Office Word, Excel, PowerPoint, Outlook.
  • CPR certification.
  • This position is subject to a criminal background check and approval by the California Departments of Aging and Public Health.


Job Preferences


  • Experience in adult day support services and in the provision of counseling, support groups and assessments for frail seniors and disabled adults.
  • Community Healthcare or non-profit experience.


Supervisory Responsibility


  • This position has direct staff supervisory responsibilities:
    • Activity Coordinators
    • Driver
    • Licensed Clinical Social Worker
    • Office manager
    • Rehab Aides
    • Program Assistants
    • Program Coordinator
    • Registered Nurse
    • Social Workers



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