Bring your outstanding customer service philosophy and leadership skills to support our staff in achieving excellent customer service by phone. LifeLong Medical Care is looking for a Call Center Manager who will be responsible for the overall management and flow of the call center in Berkeley. This position will collaborate with all Patient Services staff, Center Managers and Supervisors, and other key staff in order to ensure the highest level of customer service to patients.
LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have 14 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Lifelong Medical Care is an Equal Opportunity Employer. www.lifelongmedical.org
We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.