We are looking for a Front Office/Medical Assistant for our LifeLong TRUST Health Center in Oakland. The Front Office/Medical Assistant is part of a patient-centered care team composed of a clinical provider, medical assistant, and auxiliary staff providing urgent and primary care health services in a community health center setting. Under the general supervision of the Back Office Supervisor and Lead Medical Assistant, the Medical Assistant is responsible for assisting medical providers by completing basic clerical and clinical tasks utilizing Electronic Health Record systems. Responsible for the coordination of operations in the areas of medical reception, scheduling, front desk and general clinic services. The Front Office/Medical Assistant will collaborate with the Clinic Director and Clinic Coordinator in the implementation of protocols for the front office and patient scheduling.
We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
The Medical Receptionist will work with a multi-disciplinary provider team in the delivery of general primary care medical services in a community health setting. Under the general supervision of the Front Desk Supervisor, the Receptionist/Operator is responsible for the efficient running of the front desk including reception, appointment scheduling, patient intake and flow, financial eligibility and cashiering, and telephone operation.
Essential Duties and Responsibilities:
Medical Office Maintenance