LifeLong Medical Care

  • Triage Registered Nurse

    Job Locations US-CA-Oakland
    Posted Date 4 weeks ago(10/24/2018 4:16 PM)
  • Overview

    Supporting Community Healthcare is a rewarding role, come join a wonderful organization! LifeLong Medical Care is looking for a Registered Nurse to join the healthcare team at our Downtown Oakland Clinic.  This is a full-time position, working 40 hours per week, Monday - Friday 8 -5 and some Saturday hours 8 -12. The ideal candidate has experience triaging adult patients by phone and in person, wound care, medication reconciliation and medication and after care patient education. NextGen, women's and geriatric care experience and Spanish speaking a plus!


    LifeLong Medical Care is a Federally Qualified Health Center in Northern California with over 42 years of dedicated service to the community. LifeLong provides comprehensive, compassionate care to over 60,000 patients in socio-economically underserved regions of the East Bay Area. We provide medical, dental, behavioral health, and school-based services at 20 sites across Oakland, Berkeley and West Contra Costa County. 


    Our mission is to provide high-quality health and social services to underserved people of all ages; create models of care for the elderly, people with disabilities and families; and advocate for continuous improvements in the health of our communities.



    We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. LifeLong Medical Care is an Equal Opportunity Employer.


    Under the general supervision of the Associate Medical Director and Triage Supervisor, the Triage Nurse is responsible for providing clinical advice and related nursing duties, participating in quality assurance, peer review and multidisciplinary team case management.


    Essential duties to include but not limited to:

    • Provides appropriate nursing care, including assessment, triage, and referral, while emphasizing patient comfort and well-being.
    • Coordinates medical care for primary care patients, initiates and follow up diagnostic tests, medical reports, referrals, and emergency care.
    • Participates in quality assurance.
    • Participates in multi-disciplinary team case management.
    • Coordinates primary care clinic services with other providers and agencies.
    • Provides well-documented, accurate and sensitive telephone and in-person drop-in advice, and well as health education and self-care instruction.
    • Participates in community outreach and marketing activities by attending Health Fairs to promote the organization’s activities.
    • Gives presentations on clinic services to interested organizations or civic groups.



    • Commitment to the provision of services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins.
    • Ability to work effectively and calmly while prioritizing multiple work demands.
    • Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
    • Ability to effectively present information to others, including other employees, community partners and vendors.
    • Ability to seek direction/approval from on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
    • Excellent interpersonal, verbal, and written skills.
    • Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
    • Ability to see how one’s work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations.
    • Make appropriate use of knowledge/ expertise/ connections of other staff.
    • Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.


    Job Requirements       

    • Degree in Nursing.
    • Current and valid California Registered Nurse license and BLS.
    • Minimum one year experience in outpatient clinical practice.
    • Proficient in Microsoft office suite.


    Job Preferences          

    • Advanced working knowledge of outpatient care, triage and clinic flow.
    • Electronic health records experience, NextGen
    • Bilingual – Spanish/English
    • Demonstrated ability and sensitivity to provide services to persons who are disabled, homeless substance users, HIV (AIDS) infected, and/or psychologically impaired.



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